1. What are your terms and conditions?
1. Which hair oil is best for very dry hair?
2. I use gel and mouse. The hairdresser tells me this is drying out my hair. Is this true?
3. How do I know if my hair loss is normal?
4. What are the causes of high hair loss?
5. If I pull out a white hair, will I have more white hairs growing back?
6. Do hormonal changes in my body affect my hair?
1. How does diet affect my skin?
2. What causes Acne?
3. Can I get rid of my wrinkles?
4. I have dark circles around my eyes. How can I treat them?
5. What shade of The Men Pen should I chose to hide a birthmark?
1. What are black hair care products?
2. What is a relaxer?
3. What is the difference between a relaxer kit and a relaxer?
4. Are relaxer kits just for Afro Caribbean hair?
5. When can I relax my hair?
6. Do you supply black hair care products for children?
7. What can you suggest for dry/damaged hair?
8. What products do you have for curly hair, natural or permed?
9. I want to change the colour of my hair.
10. What can I use to style my hair?
11. How often should I relax my hair?
12. Why is it important to protect previously relaxed hair?
13. When can a relaxer be applied after a permanent hair colour has been used?
14. Does it really matter which relaxer strength I select?
15. Can I replace the shampoo in the relaxer system with any shampoo?
16. Can I substitute a product in the relaxer system?
17. How should I store a relaxer?
18. Is the relaxer crème applied to all the hair every time the relaxer is used?
19. How soon after shampooing my hair can I apply a relaxer?
20. I am not comfortable relaxing my hair at home. What should I do?
21. What shampoo should I use for Indian hair extensions?
22. How can I re-grow my hair after damage from perms?
23. Do you have information on dry scalp or scalp conditions?
24. When should I wash my hair and deep condition it?
1. Why has my skin tone become irregular?
1. How often should I oil my hair?
2. Does Dabur have any product that prevents hair loss?
3. What is the correct way to oil my hair?
4. Maintaining long hair has been a problem. Should I cut it short?
5. I change my hair tint every few months, my hair it's not as soft and silky as it was.
6. My hair always looks greasy, even though I wash them regularly. What should I do?
7. I have dandruff. I was advised to use a medicated anti-dandruff shampoo. Is this true?
8. Please can you advise which of your oils is suitable for blond hair
9. Is hair oil applied when on wet hair, after styling or used as finishing oil?
1. How can I get rid of dark circles around my eyes?
1. Do you have any tips on styling or colouring my hair?
2. What can I do to stop my hair splitting and breaking?
3. How can I make my curls more defined?
1. I have increasingly been getting dark spots on my face, why?
2. How can I combat acne?
1. How can I tame frizzy hair?
2. How can I make my curls more defined?
3. What products can I use to keep my hair healthy and shiny looking?
1. Why do I get acne after using certain skin products?
2. Why does my skin become irritated when using certain moisturising skin products?
Multicultural Beauty FAQ's:
1. What are your terms and conditions?If you have any questions regarding how to shop, payment, delivery or customer satisfaction please refer to our terms and conditions.
Multicultural Beauty Hair Care FAQ's
1. Which hair oil is best for very dry hair?
Jasmine hair oil will make hair soft, strong and managable.
2. I use gel and mouse. The hairdresser tells me this is drying out my hair. Is this true?
Your hairdresser is correct, the mousse and gel will be drying out your hair. Try to use these less by styling your hair differently so you don't need to use these products every day, your hair will be able to breath.
3. How do I know if my hair loss is normal?
For a healthy person, it is normal to lose about 100 to 150 hairs in a day.
4. What are the causes of high hair loss?
Abnormally high hair loss can be caused by several factors, including your genetic tendency, any particular medicines, your health condition, the food you eat, environmental conditions and even stress.
- Genetics – you may inherit hair loss or thinning from either parents
- Medicines – Certain medicines like steroids, chemotherapies, hormonal therapies, etc. can cause hair loss
- Health – If you have any deficiencies or chronic diseases like that of the thyroid gland or stomach disorders, it could cause hair loss
- Food – Plays a big role in your hair’s health. Deficiency of certain minerals and vitamins lead to hair loss
- Environment – Air and water pollution and contaminants can affect your hair
- Stress – leads to unhealthy hair because it restricts blood supply and nutrition to the hair.
For more details see our guide Hair loss and thinning – understand it to combat it.
5. If I pull out a white hair, will I have more white hairs growing back?
Pulling out a white hair does not cause more white hair to grow. So go ahead and pluck that silver strand if you want to.
6. Do hormonal changes in my body affect my hair?
Hormonal changes have a very great influence on the health of your hair. Varying hormonal levels or disruption in a woman’s monthly cycle can make her hair turn dull. Increased hormonal activity, especially during pregnancy, gives your hair a shine and luster.
Multicultural Beauty Skin Care FAQ's
1. How does diet affect my skin?What you eat shows up on your skin. To maintain smooth, glowing skin texture, eat lots of fresh fruits and vegetables. Also make sure you drink plenty of water to avoid dryness.
Acne is caused by blocked skin pores and accumulated dirt. To avoid persistent acne trouble, make sure you wash your face well before going to bed. Remove all makeup and avoid using too much of soaps. Also, try not to sleep with your face on the pillow. The oil from your hair gets transferred onto your face and results in blemishes. Never try to pick on the zits or squeeze them, since it makes the zit go deeper in and delays healing.
3. Can I get rid of my wrinkles?
Good use of make-up can hide wrinkles. Moisturise your skin often. Also try using a sunscreen to protect the skin from harsh sunlight.
Alternatively try our guide Hold back those lines on your face.
4. I have dark circles around my eyes. How can I treat them?
Dark circles are usually caused due to lack of sleep. Some people also inherit it. You could also get dark circles because of some body condition like allergies, sinusitis or even allergy. To reduce the dark circles, try getting more sleep than usual. Raise the top of your bed and use cold compresses on the eyes. Also reinforce your diet with plenty of fibrous foods to keep you digestive system functioning properly.
5. What shade of The Men Pen should I chose to hide a birthmark?
Choose the colour that is similar to the skin around the birthmark, The Men Pen concealer will reduce/hide the birthmark.
Click here to view The Men Pen colour chart.
African Beauty Hair Care FAQ's
1. What are black hair care products?
The structure of Afro Caribbean hair varies to Caucasian hair, the texture is much thicker with more kinks, and this gives black hair its unique characteristics. As a result, there are specific hair products available to Afro Caribbean hair or to people that have a similar hair structure.
Hair relaxers are a term used within the black hair care beauty industry; it refers to a process of changing the chemical state therefore the look and feel of Afro Caribbean hair. Hair can either be relaxed so that it becomes straight or curly.
The basic process - hair relaxer is applied to the hair, left for the recommended time as per the instructions, a shampoo neutralizer is then applied to the hair to change the pH to zero or neutral, this causes the chemical to stop working. Hair is then shampooed and conditioned as normal. If hair is being relaxed for the very first time (un-relaxed/virgin hair) the chemical is applied to all of the hair. If the hair has been relaxed previously, the chemical is applied ONLY to the roots that have grown through (re-growth), this is called a 'retouch'.
Hair relaxing can be carried out in any hairdresser that provides a service for Afro Caribbean hair at a price! Alternatively, hair relaxers and neutralizers can be bought to use at home.
The Beauty Pot offer a huge range of relaxer kits - Care Free, At One with Nature, Dark and Lovely, Iman which includes a semi-permanent hair colour, plus many more. If you require a specific brand that is not featured on our online shop, contact us with your request.
There are three strengths of relaxers - mild, regular and super. Mild is for fine to medium hair thickness, for first time users, if you are unsure what strength to use and for very thick Caucasian hair. Super is for very coarse, thick hair, referred to sometimes as 'nappy' hair or thick afro hair. Regular strength is in-between these two. Not all relaxers have the 3 strengths available it depends on the brand.
3. What is the difference between a relaxer kit and a relaxer?
There are two relaxer products in the market - a relaxer kit and a relaxer. A relaxer kit comes in a pre-packaged box that contains all the products and instructions to help you; the second the relaxer creme that comes with instructions on the tub.
If you have not relaxed your hair before then you should opt for a relaxer kit which contains the relaxer, neutralizer plus other conditioning products. Relaxer kits are semi permanent, depending on how your hair takes to the product it can last between 2-6 months. With all relaxers if you go over the recommended time with the relaxer in your hair, your hair will break.
4. Are relaxer kits just for Afro Caribbean hair?
Products are made of chemicals formulated for hair that is African/Caribbean origin, these can be used by people of mixed cultures who may not have completely afro hair but do have slightly afro hair, however a milder version is suggested as the best product. Most of the relaxer should not be used on Caucasian hair as the chemicals will be too strong however there is one product that can be used for fine to medium thick hair - Elasta QP No Lye Conditioning Crème Relaxer Kit.
Virgin hair can be relaxed when you want to, however if your scalp is dry/irritable then it may be best to either buy a sensitive scalp relaxer such as Soft & Beautiful Botanicals Sensitive Scalp No-Lye hair relaxer or buy a serum or balm product for your hair and scalp before applying a relaxer. If you recently permed or relaxed your hair and think it may be damaged we suggest that you leave your hair for a while so that it gets stronger before you put more chemicals into it. If you have dry/damaged hair please view conditioners or the black hair food for products that will help revitalise your hair.
6. Do you supply black hair care products for children?
We supply relaxers, shampoos, conditioners and serums specifically for children.
7. What can you suggest for dry/damaged hair?
Use a good conditioner and a hot oil treatment. Hot oil treatment should be used at least once a month.
8. What products do you have for curly hair, natural or permed?
Maintaining beautiful curls can be achieved through using products found in the Curly, Serums/Balms and Styling hair section.
9. I want to change the colour of my hair.
We have a large range of hair dyes and colourants, we also have a relaxer that allows you to relax your hair and dye it on the same application - Iman Hair Relaxer Conditioner and Colour system.
10. What can I use to style my hair?
Whether you want a product that holds your hair firmly or loosely in place our styling section can help provide gels, mists, sheen, hair food and spray.
11. How often should I relax my hair?
We recommend that a relaxer retouch application be performed every 6-8 weeks. However, the frequency depends on the texture and growth rate of your hair.
12. Why is it important to protect previously relaxed hair?
It is important to protect previously relaxed hair because once you have adequately relaxed any portion of the hair, it is then chemically processed hair. To expose hair to the relaxer again increases the chances of over processing and potential damage to the hair.
13. When can a relaxer be applied after a permanent hair colour has been used?
A relaxer should be applied no sooner than 2 weeks before or after a permanent hair colour application. Please follow the instructions carefully.
14. Does it really matter which relaxer strength I select?
Yes. The selection of the appropriate relaxer strength is very important. It is essential that the correct relaxer strength be selected. Please refer to the product's instruction sheet carefully to avoid hair breakage or hair loss.
15. Can I replace the shampoo in the relaxer system with any shampoo?
No, the shampoo provided in the relaxer kits has a specific and special function to ensure that all the relaxer is completely removed. Rinse the hair properly before shampooing. This step is very important and failure to do so can result in hair breakage.
16. Can I substitute a product in the relaxer system?
No, do not use any products that are not included in the relaxer system. The products are formulated to work systematically.
17. How should I store a relaxer?
A relaxer should be stored at room temperature. We do not recommend storing the mixed portion of the relaxer at all or putting it in the freezer.
18. Is the relaxer crème applied to all the hair every time the relaxer is used?
No. Apply the relaxer to the new growth only. Please perform a strand test and refer to the recommended timing chart on the instruction sheet to avoid over processing.
19. How soon after shampooing my hair can I apply a relaxer?
A relaxer should be applied no sooner than 3-5 days after a shampoo.
20. I am not comfortable relaxing my hair at home. What should I do?
If you are not comfortable relaxing your hair at yourself, ask a friend or see a stylist.
21. What shampoo should I use for Indian hair extensions?
As its Indian hair the best product would be Indian shampoo and Indian hair oil. These can be found under the South Asian beauty section.
22. How can I re-grow my hair after damage from perms?
Steam treatments are recommended to deal with the dryness and breakage of African hair, regular treatments will enhance the condition of your hair, locking in moisture and reducing breakage, you can achieve the same effect at home by using TCB Hydrating Hot Oil.
Also Organic Root Stimulator™ Herbal Scalp Formula Organic Serum is a great product to combat damaged hair.
- A natural approach to hair & scalp restoration.
- Fertilizing Serum is an intensive herbal hair and scalp therapy that revitalizes and encourages healthy hair and scalp.
- Poor circulation, adverse scalp conditions, illness, hormonal imbalances, clogged hair follicles, and many other factors can inhibit the hair's ability to thrive. The follicle must be healthy and functioning to overcome the factors inhibiting growth, and to effectively promote healthy hair growth.
- Cruelty-free products.
23. Do you have information on dry scalp or scalp conditions?
Please see ‘Dump the hat – combat dandruff and dry scalp’ section.
Tips for: Black Hair Care
- Look for Afro products that containing natural moisturisers such as jojoba oil & cocoa butter.
- Well moisturised hair will prevent breakage.
- When braids or weaves are removed, allow afro hair to rest first before relaxing the hair.
- Essential - trimming between straightening treatments.
24. When should I wash my hair and deep condition it?
Black Hair care often requires extra care and attention, because Afro Caribbean hair is the only hair to vary in diameter plus the intensity of the curls/kinks makes it the weakest hair. Afro hair textures range from coarse and dry to baby soft which are both susceptible to damage.
Washing Afro hair every 7 to 10 days is adequate, over shampooing will strip the afro hair of its natural oils, leaving it dry and brittle.
Even if Black African American hair is not being subjected to chemical processes or blow-drying, it needs to be treated. Use a deep-conditioning treatment, such as Africa's Best Organics Hair Mayonnaise, once a week, depending on the length and condition of African hair.
African Beauty Skin Care FAQ's
1. Why has my skin tone become irregular?Black skin (people from Africa, Native Australians, African-Americans, Caribbean's, Other Islands) is darker than northern European skin because of the increased amount of melanin in the skin. Melanin is the pigment in the skin and protects the skin from sunlight. This keeps black African American people looking younger. The melanin pigment in the skin protects the black skin from sunlight and slows down the aging process.
As black people age, their skin often becomes irregularly pigmented. This shows up as dark patches on the skin. Irregular pigmentation can sometimes be caused by inflammation.
If an area of the skin becomes inflamed or red from an insect bite or from an acne pimple, a brown area can be left behind as the redness or inflammation subsides. A product to reduce the dark spots is Pharmaclinix Women's Lightenex Cream.
South Asian Beauty Hair Care FAQ's
1. How often should I oil my hair?
You should oil your hair at least twice a week. It is best to apply oil and leave it for a day before washing. Oil enriches your hair, protects it and the massaging stimulates better hair growth.
2. Does Dabur have any product that prevents hair loss?
Dabur Hair Oils have natural herbs and ingredients that help maintain the health of your hair, right down to the roots. Regular application of hair oil helps prevent hair loss by nourishing the hair and stimulating hair growth. Clinical trials conducted with Dabur Vatika Hair Oil have proven its efficacy in preventing hair loss.
3. What is the correct way to oil my hair?
Apply oil and massage your scalp gently. For best results, leave the oil overnight and wash next morning. You can also apply a steaming towel for half an hour after the massage and get shiny, lustrous hair.
4. Maintaining long hair has been a problem. Should I cut it short?
It won’t take a lot of time to maintain your crowning glory. An oil pack once a week will get rid of split ends leaving your hair manageable and lustrous.
5. I change my hair tint every few months, my hair it's not as soft and silky as it was.
Tints may be the in-thing but they have the potential to cause great damage. They break hair protein, resulting in dry and weak hair. Rest your hair between changing hair tints. Compensate the harsh chemicals using regular treatment with a good coconut hair oil. Use a natural shampoo with henna, shikakai and green almonds which gently cleans and conditions your hair.
6. My hair always looks greasy, even though I wash them regularly. What should I do?
Every time you touch your hair you might be transferring oil and dirt from your fingers. Also, using strong shampoos disturbs the pH balance of your hair and damages them. Wash your hair regularly with a gentle shampoo, containing natural ingredients such as green almonds, shikakai and henna.
7. I have dandruff. I was advised to use a medicated anti-dandruff shampoo. Is this true?
Most medicated anti-dandruff shampoos are extremely strong and may not be the best long-term solution. Your dandruff will recur and hair will feel as rough as straw. Use an anti-dandruff shampoo with natural ingredients, like lemon that will fight dandruff and condition your hair, making them look beautiful.
8. Please can you advise which of your oils is suitable for blond hair.
We have the Dabur Special quick absorbing Light Hair Oil.
9. Is hair oil applied when on wet hair, after styling or used as finishing oil?
Hair oil can be applied after shampooing or used as finishing oil.
South Asian Beauty Skin Care FAQ's
1. How can I get rid of dark circles around my eyes?
Massage a few drops of coconut oil around the eyes to get rid off dark circles or use Pharmaclinix Women's Eyerix Cream. Add a small pinch of salt in water and wash for bright and sparkling eyes or use Pharmaclinix Women's Eyerix Cream.
East Asian Beauty Hair Care FAQ's
1. Do you have any tips on styling or colouring my hair?
East Asian hair is different from Caucasian hair in that it absorbs and retains moisture more quickly. It’s heavier and doesn’t move as easily. It is essential to keep these factors in mind while working out a hairstyle on East Asian hair. Ensure that your hair colorist or stylist is familiar with working on East Asian hair.
Chemical Treatments: Thick hair tends to absorb dyes and color rather quickly but is resistant to bleaching. Perms and hair colors may need to be customized so as to avoid frizzy or burnt hair. When planning an East Asian hairstyle, work on the thinning out the middle since there is usually plenty of volume, even with straight hair.
2. What can I do to stop my hair splitting and breaking?
East Asian hair is typified as being straight. Fibers are usually longer in length and are more round in cross section. Due to this configuration, there is a tendency for East Asian hair to tangle and break. It is a preference of hair care in Asia for women to keep their hair long; therefore the hair is exposed for extremely long periods to extensive combing, brushing, as well as pinning, clamping and twisting.
Damage such as split ends, can be made worse by chemical treatments. KEY REQUIREMENTS for Asia hair care - a product that provides shine and high conditioning at the tip of the hair such as Dabur Vatika Nourishing Cream Shampoo.
3. How can I make my curls more defined?
Everyone can have voluminous, fun curls by using the following tips:
Style Tip - this style works on curly, straight or relaxed hair. Take long hair in small sections at night and detangle them with fingers. Then twist and coil the sections, pinning them close to the head. In the morning, you'll have volumes of beautiful hair.
East Asian Beauty Skin Care FAQ's
1. I have increasingly been getting dark spots on my face, why?While other women consider wrinkles to be the first signs of aging, East Asian skin signals the passing years with the onset of dark spots. Excessive freckling, hyperpigmentation and uneven skin tone all indicate that time marches on. Combat East Asian Skin blemishes by using Yoko whitening hand & body cream or ianti luxe jewelry care arbutin whitening lotion.
This means that proper sun protection is essential, since this condition is worsened by UV exposure, ianti luxe jewelry sun block cream SPF31 is made specifically for East Asian women to protect skin against UV rays.
Common skin care additives like preservatives and fragrances can be highly irritating to East Asian skin. Unfortunately, these ingredients are found in many major cosmetic brands, making them unsuitable for delicate skin types.
East Asian skin is highly prone to blemishes and acne. These conditions are often a result of using skin care products that are too oily or waxy. To combat acne use East Asian skin care product Yoko Acne-Melasma Cream Herbal Formula.
East Asian skin tends to have larger pores, which can impart the appearance of uneven tone and texture. Daily exfoliation will minimise pore appearance and help this skin look smooth and healthy - East Asian skin care products that help exfoliate are ianti luxe jewelry cleansing cream and ianti luxe jewelry honey scrub foam.
Latina Beauty Hair Care FAQ's
1. How can I tame frizzy hair?
No matter if you are from the Caribbean, Mexico, Europe or South America, frizzy hair tends to be one of the biggest problems for Latina hair care. Latina hair care products help all Latinas eliminate frizz, even during high humidity.
frizz tip: if you are thinking about using hair straighteners or blow drying your hair? MIXED CHICKS deep conditioner is a great treatment before you apply any heat. It will protect from thermal damage, and will make those locks shine, a perfect Latina hair care product.
frizz secret: often people with straight or wavy hair have frizz that needs taming. MIXED CHICKS leave in conditioner was designed for curls, but we have a ton of customers with straight hair saying good things about us behind our backs.
2. How can I make my curls more defined?
Everyone can have voluminous, fun curls by using the following tips:
Style Tip - this style works on curly, straight or relaxed hair. Take long hair in small sections at night and detangle them with fingers. Then twist and coil the sections, pinning them close to the head. In the morning, you'll have volumes of beautiful hair.
3. What products can I use to keep my hair healthy and shiny looking?
The treatment and maintenance of your hair at home is very important.
Short Hair – Contrary to what everyone believes, short hair really needs hydration. Even if you cut your hair monthly, generally the continued use of a hair dryer, to give short hair a perfect look, dries out hair. Tip: always apply a small quantity of the Amazonutry Nutri Replenishing Leave-In Conditioner.
Fine hair – this hair type generally has dry roots and needs hydration. Try to hydrate with keratin products and always use the Amazonutry Nutri Replenishing Leave-In Conditioner. Tip: avoid combing your fingers through your hair. The sweat on your hands will dry out the strands.
Colour-treated hair - this hair type needs the most attention to stay beautiful. Hair care starts with the right Amazonutry Nutri Replenishing Shampoo. You have to wash your hair with the proper shampoo for color-treated hair. To leave hair healthy, apply the Amazonutry Nutri-Replenishing Mask once a week and wash it off completely. Tip: use the leave-in as a color protector before using a hair dryer.
Latina Beauty Skin Care FAQ's
1. Why do I get acne after using certain skin products?
Latina skin contains a high concentration of ceramides. General market products often contain greasy moisturizing ingredients, which can overload the skin and cause acneic breakouts. Products need to contain non-greasy moisturizers, including Jojoba extract, which increase the suppleness and silky feel without overloading the Latina skin.
2. Why does my skin become irritated when using certain moisturising skin products?
Because Latina skin contains high concentrations of sebum, it is prone to irritation from common moisturizing ingredients. This irritation causes inflammation, bumps and uneven textures and even itchiness. Products need to contain natural anti-inflammatory ingredients such as chamomile and aloe vera extracts to sooth the skin and prevent breakouts.
Thank you for your questions.
